“I’m feeding the fish.”

You may have heard about the letter Mr. Rogers received from a young blind viewer expressing concern about his fish. Since she couldn’t see him feeding the fish she worried that they might be hungry. From that point forward Mr. Rogers made the effort to say out loud, “I’m feeding the fish.” Every day inContinue reading ““I’m feeding the fish.””

They Didn’t Hear You

That time you made the big announcement about the big change? They didn’t hear you. That time you introduced the new approach to the new opportunity? They didn’t hear you. That time you made it clear that the thing that went wrong wouldn’t go wrong again? They didn’t hear you. Everything – EVERYTHING – mustContinue reading “They Didn’t Hear You”